Butler
Wick & Co., Inc. maintains a Business Continuance Plan designed to
follow established procedures in the event a significant disruption should
occur which may affect our ability to provide certain client services.
The National Association of Securities Dealers (FINRA), of which Butler,
Wick & Co, Inc. is a member, has implemented Rule 3510, which requires
all member firms to disclose to their clients the firm’s Business
Continuance Plan addressing how the firm would respond to business disruptions
of varying scope.
Butler Wick
utilizes the services of nationally recognized service bureaus to process
and maintain vital firm and client information. These service bureaus,
located in states other than states in which Butler Wick maintains its
offices, maintain redundant business continuance data centers. Butler
Wick has successfully completed and regularly participates in mandatory
disaster recovery exercises with our service bureaus to ensure that client
and firm information is accessible and accurate.
To address local or regional business disruptions, Butler Wick maintains
an alternate data center, equipped with backup communications and computer
equipment. Butler Wick also maintains alternative office space for occupation
by its staff, enabling us to continue servicing our clients. Procedures
are in place to ensure that all critical firm, client, and regulatory
information are accurately backed up and maintained in a secure location.
Management and employees continue to be advised, involved and test the
ability to ensure our ability to continue to service our clients in the
event of a national, regional or local business disruption. Testing of
our Business Continuance Plan has proven prompt reinstatement of business
processes which would provide clients access to funds and securities,
their ability to place trades, make deposits and inquire about their account.
Utilization of the best means of communication available will be used
to notify our clients should a disruption occur. Client communication
may include phone, mail, e-mail, news media and our website at www.butlerwick.com.
Butler Wick continues to test, enhance and explore ongoing business continuance
initiatives to provide efficient business continuity.
Please be advised that any changes or modifications to our plan will be
posted to our website at www.butlerwick.com. Should you have any questions,
please contact your Financial Advisor at Butler, Wick & Co. Inc.
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